DOUGLAS B. AUNKST
D I G I T A L T R A N S F O R M A T I ON & B U S I N E S S A N A L Y T I C S
E X P E R T
619-917-3256 | daunkst@cox.net | www.daunkst.com
Passionate transformational leader with over 25 years of experience driving high-impact change across complex, matrixed organizations. Proven expertise in building and inspiring global high-performance teams, optimizing operations, systems architecture, and finance to deliver sustainable growth and operational excellence. Skilled in leveraging data-driven decision-making, automation, and regulatory compliance to enhance capacity, quality, and profitability.
Core Competencies
Strategic Planning & Execution
Global Team Leadership &
DevelopmentProcess Improvement & Operational
ExcellenceSystems Architecture & Automation
Regulatory Compliance & Risk
ManagementFinancial Analysis & Cost Reduction
Vendor Management & Outsourcing
Change Management &
TransformationQuality Assurance & Sustainability
Initiatives
Professional Experience
National Operations Business Analyst Lennar Title Group 2021-December 2025
Lennar Title Group formed after the sale of North American Title Retail offices. Retained Lennar Homes builder business as CalAtlantic Title changed to doing business as Lennar Title. Focused on Lennar Homes (NYSE LEN) and affiliates new construction. Homebuyers' experience in purchasing the American Dream with a “Tickled, Delighted & Happy”™ experience.
● Spearheaded analysis and optimization of centralized National title operations, overseeing performance of onshore and offshore outsourced partners. Supported special projects including operational expansions and change management initiatives. Developed and distributed monthly production efficiency and defect reports, enabling data-driven continuous improvement.
● Designed and launched OurRecords, a national compliance platform for license tracking of internal staff and external partners, enhancing regulatory adherence.
● Designed the Bulk Pay initiative, transitioning repetitive payees from paper checks to electronic bulk disbursements, saving over $275 annually in production, overhead, and postage costs.Eliminating over 1 million paper checks, advancing the company’s paperless payment strategy and environmental sustainability goals.
● Directed root cause analysis and resolution of payment errors related to homeowner hazard insurance, improving compliance, accuracy and customer satisfaction.
● Maintained comprehensive centralized operations records via MS Teams, ensuring transparency and alignment across process owners.
● Supported special projects including operational expansions and change management initiatives.
President, Lucid, LLC 2020-2021
● Single Member LLC created for Notary Services, Title Consultation & Expert Witness Testimony
Vice President, Global Production Services North American Title Merger with States Title Inc. 2019-2020 Contracted
● Leader of transformation and integration of National Escrow Services across 7 production centers and 11 vendor partners with 9 direct reports.
● Delivered a unified national escrow platform within 6 months, supporting 65% of national transaction volume—exceeding goals by 30%.
● Consolidated production and tasking systems, increasing closings per associate per day from 8 to 25, reducing production costs by 65%.
● Centralized operations, title commitment, policy production, compliance, vendor development, and 3rd party vetting.
Vice President, Western Region ALTA Compliance & Best Practices Officer North American Title Company 2015-2019 Promotion
● Led transformation and integration of National Escrow Services across 7 production centers and 11 vendor partners
● Delivered a unified national escrow platform within 6 months, supporting 65% of national transaction volume—exceeding goals by 30%.
● Consolidated production and tasking systems, increasing closings per associate per day from 8 to 25, reducing production costs by 65%.
● Directed centralized operations, title commitment, policy production, compliance, vendor development, and lender vetting.
Vice President, Western Region Controller North American Title Company 2010-2015 Promotion
● Expanded Role from Regional Controller to entire Western Region Controller.
● Lead strategic planning, delivery productivity, simplification & quality assurance, collaborating cross functionally and utilizing milestone process for the following process areas: Escrow Forms and Practices, Contract Negotiations, Training and Compliance Testing, Process Documentation and Timing Studies
● National Manager for the digitalization of select services to include:
● Creation of Service Center for Centralized Settlement Processing
● Centralized Services Model to include Managed Vendor Services
Regional Controller North American Title Company 2001–2010 Promotion
● Promoted to member of the National Executive Team, Reporting directly to National CFO
● Leadership of advanced compliance teams for SOX Compliance
● Delivered production transfers for newly implemented Title Managed Vendor Services, closing all Title Plant Locations, reducing costs by 35% per transaction.
Executive Vice President Continental Escrow 1995-2001
● Merged Continental Escrow Corp. into North American Title Company becoming one of the largest settlement companies in the nation, as a subsidiary of Lennar Corporation.
● Led transformation of settlement services to align with Lennar Standard Work in cross functional teams including: Financial Analysis, Operations & Budgeting, Hiring Negotiations and Vendor Agreements, Workflow Documentation through Service Plans, Service Level Agreements and Intracompany Contracting.
● Accomplishments include: Regional Production Team of highest volume and revenue producing Region in the country. Recognized for the Design and implementation of the first fully automated and integrated Refi Commitment System in the company resulting in a 75% reduced cost.
Experience Prior to North American Title Company:
1995-1998 Executive Vice President, Continental Escrow; Rancho Bernardo, California
1994-1995 Real Estate Accountant, Radnor; La Jolla, California
PRIOR BOARD MEMBERSHIPS
Secretary-Treasurer of the Board of Directors for ACC Courier Company 2019-2020 ACC Courier Board Member 2016-2019
EDUCATION Bachelor of Science, Business Administration; Accounting & Business Law
Commonwealth University – Bloomsburg, PA 1993
AWARDS & RECOGNITION
Excellence in Leadership, System Deployment 2019 Expert Litigation Witness “Person Most Knowledgeable” 201720th Anniversary Award with North American Title 2015 National Production 2001 IBITA Year Award Associate of the Year 1996
